Everyone likes to look smart. In order to show our competence, we tend to rattle off our accomplishments, point to our experience, and speak with authority. This self-focused approach, however, can have a negative effect and sacrifice an important opportunity to build trust and alignment. In this Forbes ar...

While facilitating a day-long leadership training this week, we came to a case where the group might be suffering from the kind of “terminal niceness” discussed in this Forbes article. It’s a reminder that honesty really is the best policy....

Forbes article pointing to one of the biggest leadership mistakes — over-weighing technical competence while failing to recognize that “It’s the cumulative power of a person’s soft skills . . . that creates real value.”...